Commercial construction, from handoff to closeout

No Direction,
No Work

Practical systems for project managers and superintendents who are tired of unpaid change orders, late subs and messy closeouts.

  • 13 chapters that follow a job from award to closeout, in 64 pages
  • 10 one-page checklists you can print and use
  • A Template Pack of 21 editable Word and Excel files

The paid books open soon. In the meantime, get the free licensing guide. Questions about the playbook or the packages? Email sales@runthework.com.

$67 for the PDF playbook. $297 with the Template Pack. $697 with the pack and a one-hour setup review. Compare the packages

Cover of No Direction, No Work, the playbook for project managers and superintendents. Charcoal cover with a yellow job alignment plan road running from handoff to closeout.
Photo of a dozer working a stockpile on a commercial building pad
On the job: a dozer working a building pad

The rule behind the title

If You Have Done Work You Never Got Paid For, This Is for You

It is for project managers, superintendents and the contractors who employ them, on commercial jobs. If you have chased a sub who would not show up, or spent months after substantial completion collecting paper, the system in this book was written for that.

The Rule

No direction, no work. Changed work starts only with written direction from someone authorized to give it.

Write it down, give it an owner, and do not build on a guess.

Who does what

Three Roles, One Owner for Every Task

Every task has one owner. If it affects profit, the PM owns it. If it affects the work in the field, the superintendent owns it. If it is documentation, the project coordinator owns it.

The Three Roles
Project ManagerSuperintendentProject Coordinator
Owns profit and the contractOwns field executionOwns systems and documentation
  • Owner contract and scope
  • Budget and cost control
  • Buyout strategy
  • Change order negotiation
  • Client communication
  • Profit protection
  • Daily site operations
  • Trade coordination
  • 3-week lookahead
  • Quality control
  • Safety enforcement
  • Inspection readiness
  • Submittal log
  • RFI log
  • Change event tracking
  • Subcontract execution
  • Insurance compliance
  • Pay app documentation
  • Closeout collection

What is inside

One System From the Day You Win the Job to the Day You Close It Out

13 chapters in five phases: handoff, buyout, mobilize, build and close. Each chapter opens with a rule, then the process, the common mistake and what to do Monday.

  1. Chapter 1. Who Owns What

    The PM owns profit, the superintendent owns field execution, the coordinator owns documentation.

    All phases
  2. Chapter 2. The Handoff From Estimating

    A handoff meeting within 24 hours of award, with an owner and a date on every action item.

    Handoff
  3. Chapter 3. Buying Out the Job

    Every major trade awarded, under contract and on the log by 25% of contract time.

    Buyout
  4. Chapter 4. Subcontracts, Waivers and Pay Apps

    The paper that protects you. No sub works without an executed subcontract.

    Buyout
  5. Chapter 5. Mobilization and Site Logistics

    Mobilize when the checklist is done and the PM and superintendent agree the site is ready.

    Mobilize
  6. Chapter 6. Submittals and RFIs

    Controlling the information flow. Approved before installation, and questions go in writing.

    Build
  7. Chapter 7. Weekly Meetings, Lookaheads and the Schedule

    Lookahead out 48 hours before the sub meeting, notes out in 2 to 4 hours.

    Build
  8. Chapter 8. Change Orders

    No direction, no work. Changed work starts only with written direction, documented the day it is found.

    Build
  9. Chapter 9. Managing Subs, Inspections and Quality

    Verify quality in person. Never close an item you have not walked.

    Build
  10. Chapter 10. The Weekly Numbers

    The project health check. Update the logs first, then run the numbers.

    Build
  11. Chapter 11. Job Costing

    Every bill coded to where it belongs, supervision labor charged to the job, and a monthly job P&L review with a worked example.

    Build
  12. Chapter 12. Punch, Closeout and Lessons Learned

    If you would not accept it in your house, do not accept it on the project.

    Close
  13. Chapter 13. Using AI on Your Jobs

    Where an AI assistant saves time, where it makes mistakes, and how you check its work against the contract documents.

    All phases

The book then lays out a 90-day plan to roll the system out in three steps instead of all at once, and ends with ten one-page checklists in the appendix.

Write It Down. Give It an Owner.

Do not build on a guess.

Photo of hung and taped drywall around a framed doorway inside a commercial building

The appendix, included in the playbook

Ten One-Page Checklists for the Field and the Office

  • A1Handoff Meeting Agenda: Estimating to Operations
  • A2Buyout Checklist and Scope Gaps
  • A3Mobilization Checklist
  • A4Ready-to-Start Checklist: Subcontractor Trade Mobilization
  • A5Pre-Installation Meeting Checklist
  • A6Weekly Subcontractor Meeting Agenda
  • A7Change Order Package Checklist
  • A8Inspection Readiness Checklist
  • A9Weekly Project Health Check: What to Track
  • A10Punch Walk and Closeout Checklist

Look inside

Pages From the Book

These are pages from the PDF. Select one to see it full size.

  • Contents page of No Direction, No Work, listing 13 chapters, the Template Pack and ten appendix checklists
    Page 3Contents
  • Page 5 table showing the five phases of a job with chapters, key deadlines, who leads and done when
    Page 5How a job moves through the book
  • Chapter 8 opening page on change orders, with The Rule box and the superintendent's four steps
    Page 27Chapter 8: change orders
  • Appendix page A3, the one-page Mobilization Checklist, in ruled job-form style
    Page 56Checklist A3: mobilization

Free sample chapter

Read a Free Sample Chapter

Chapter 8, Change Orders, is the rule the book is named after. Read it as it appears in the PDF, three pages, before you decide.

  • The Rule, and what counts as a change
  • The superintendent's four steps
  • From change event to change order, step by step
  • Time and material tickets, and what backup looks like
First page of the sample chapter: Chapter 8, Change Orders, with The Rule box and the superintendent's four steps

Page 27 of the playbook, the first page of the sample.

Template Pack

The Editable Files Behind the Playbook

21 files in Word and Excel: a Read Me First and 20 templates, in 19 numbered items. 16 are Word and 5 are Excel. Each one was rebuilt with no real names, projects or rates. The spreadsheets use obvious sample values you replace with your own.

$349 on its own, or $297 with the playbook. Also included in the $697 package.

Photo of structural steel framing against the sky on a commercial job site
  1. 1Estimating-to-Operations Handoff Meeting Agenda (12 Items)
    Word
  2. 2PM and Superintendent Mobilization Meeting Agenda With First-60-Days Watch List
    Word
  3. 3Buyout Checklist, Scope Gaps List and CSI Trade Checklist
    Word
  4. 4Subcontract Package and Pay App Package Checklists
    Word
  5. 5Mobilization Checklist (10 Sections)
    Word
  6. 6Ready-to-Start Checklist With Signature Block
    Word
  7. 7Pre-Installation Meeting Checklist
    Word
  8. 83-Week Lookahead
    Excel
  9. 9Weekly Subcontractor Meeting Agenda and Notes
    Word
  10. 10Weather and Delay Tracker
    Excel
  11. 1148-Hour Notice to Cure Letter Template (for Attorney Review)
    Word
  12. 12Change Order Backup Template and Change Order Backup Directive to Subs
    Excel and Word, 2 files
  13. 13Inspection Readiness Checklist With Trade Add-Ons
    Word
  14. 14Punch Walk Checklist and Subcontractor Closeout Package Checklist
    Word
  15. 15Closeout Tracking Log, Codes A to H
    Excel
  16. 16Project Feedback Form and Lessons Learned Log
    Word
  17. 17Weekly Project Health Check: What to Track (One Page)
    Word
  18. 18Monthly Job Cost Review Checklist
    Word
  19. 19Example Job P&L With Supervision in Job Cost, the Chapter 11 Example
    Excel

Inside the Template Pack

Real Templates, Not Mockups

These are screenshots of files from the Template Pack. They show the sample values that come in the files, which you replace with your own. Select an image to see it full size.

  • Change Order Backup Template, an Excel file, showing the labor rate build-up table and a labor table with sample values
    Template 12aChange Order Backup Template (Excel)
  • 3-Week Lookahead, an Excel file, showing a three-week grid with sample activities and marked days
    Template 083-Week Lookahead (Excel)
  • Closeout Tracking Log, an Excel file, showing sample closeout items with due dates and status
    Template 15Closeout Tracking Log (Excel)
  • Mobilization Checklist, a Word file, with sections for pre-mobilization planning, site access, survey and temporary utilities
    Template 05Mobilization Checklist (Word)
  • Ready-to-Start Checklist for a subcontractor trade, a Word file, with sections for contract and scope, plans, schedule and site readiness
    Template 06Ready-to-Start Checklist (Word)
  • Weekly Project Health Check, a Word file, with sections for logs, schedule, margin and budget, general conditions burn and cash
    Template 17Weekly Project Health Check (Word)

A real job, from Chapter 11

See a Real Job P&L Breakdown

Chapter 11 shows the P&L from one finished commercial job. The project name was changed. Supervision labor and the job's own general conditions are counted inside job cost, so the gross margin on the report is the number you can judge the job by. Select a page to see it full size.

  • Page 40 of the playbook: the first page of the full job P&L for Riverside Commercial Site, with income, direct supervision and the cost of goods sold groups
    Page 40The job P&L, first page
  • Page 41 of the playbook: the second page of the job P&L, with general conditions, subcontractors, gross profit, expenses and net income
    Page 41The job P&L, second page

The shaded groups moved from Expenses into Cost of Goods Sold. The book walks through why, and what it does to gross margin.

Get it

Pick What You Need

The playbook alone, the playbook with the Template Pack, or both with a one-hour call about your own setup. The Template Pack is also sold on its own.

Tier 1

The Playbook

$67

No Direction, No Work as a PDF.

  • 64 pages, 13 chapters from award to closeout
  • 10 one-page checklists in the appendix
  • The 90-day plan to roll it out
Tier 3

Playbook, Pack and Setup Review

$697

Everything in Tier 2, plus a call about your own setup.

  • The playbook and the 21-file Template Pack
  • A one-hour call where Jeff reviews your own setup
  • Book the call on your download page right after you pay

Template Pack alone

$349 21 editable Word and Excel files, without the playbook. Get it with the playbook for $297.

The paid books open soon. In the meantime, get the free licensing guide. Questions about the playbook or the packages? Email sales@runthework.com.

License: you may copy the checklists and templates for your own company's projects only. No resale or sharing. Terms

The free licensing guide, No License, No Work, stays free with an email sign-up. Get the free guide

Free guide

No License, No Work

A Commercial GC's Guide to NASCLA and Getting Licensed in Multiple States. 25 pages, a companion to No Direction, No Work. Free by email.

See what is inside the guide

Cover of No License, No Work, the free guide to NASCLA and getting licensed in multiple states. Charcoal cover with a map of the United States and yellow pins.

About the author

Jeff Newland

Jeff Newland has spent 25 years in construction. In 2023 he founded Bold Commercial Construction, a general contractor based in Longview, Texas, that builds commercial projects in several states.

Bold Commercial Construction builds commercial projects, including dental offices, a retail market building and structural steel commercial buildings.

Questions

Straight Answers

What format is the playbook?

It is a 64-page PDF. It is written to be read on a phone, tablet or laptop, and the ten checklists in the appendix are one page each, so you can print them.

What is in the Template Pack?

21 editable files in Word and Excel: a Read Me First and 20 templates, including the handoff agenda, the buyout and closeout checklists, a 3-week lookahead, a weather and delay tracker, a change order backup template and the Example Job P&L from Chapter 11. Every template was rebuilt with no real names, projects or rates. The spreadsheets use obvious sample values you replace with your own.

Do I need the Template Pack to use the playbook?

No. The playbook stands alone at $67 and includes ten one-page checklists. The Template Pack is $349 on its own and comes with the playbook in the $297 and $697 packages. It gives you the editable versions to put your name on and drop into your project folders.

What do the packages include?

$67: the playbook as a PDF. $297: the playbook and the 21-file Template Pack. $697: the playbook, the Template Pack and a one-hour call where Jeff reviews your own setup. The Template Pack alone, without the playbook, is $349, so the $297 package costs less than the pack by itself.

What is the one-hour call?

A one-hour call with Jeff, who reviews your own setup. You book it on Calendly, on your download page, right after you pay. It runs on Zoom.

Can I read some of it before I buy?

Yes. Chapter 8, Change Orders, is a free three-page sample on this page, and the free guide No License, No Work comes with an email sign-up.

Can I share the templates?

No. You may copy the checklists and templates for your own company's projects only. Do not resell them or share them outside your company. The terms have the details.

Does it depend on a specific software platform?

No. The system is written to work with any project management platform, accounting system or file storage you use.

Are the deadlines and percentages legal requirements?

No. The time frames and percentages in the book, such as 24 hours, 7 days and 25% of contract time, are internal targets or contract-specific examples. Check your contract and your state's rules before you rely on any of them.

Is this legal advice?

No. The book is general information for construction professionals. It is not legal, accounting, insurance, tax or safety-compliance advice. The 48-Hour Notice to Cure letter template is meant for attorney review.

Does the book use real project or company names?

No. Project, client, subcontractor, vendor and employee names were removed from every example.

How do I get the files after I buy?

After you pay, you go straight to a page with your download links. Stripe also emails you a receipt.

Who do I ask if I have a question before I buy?

Email sales@runthework.com.